As 2025 draws to a close, we’re taking a moment to reflect on what has truly defined the year at Manucourt Care Homes – the trust placed in us by residents and their families, and the unwavering dedication shown by our teams every single day.
It is this commitment to compassionate, high-quality care that has once again been recognised, with Manucourt Care Homes named a Top 20 Care Home Group by carehome.co.uk. Achieving this award for the ninth consecutive year is a remarkable milestone and a powerful reflection of the professionalism, kindness and consistency demonstrated across the Manucourt group.
Recognition that truly matters
What makes this recognition particularly important is that it is based entirely on independent reviews from residents, their families and friends – unfiltered feedback that reflects real, lived experiences of care.
These reviews highlight the quality, consistency and compassion of care delivered across our homes – including Woodley Grange Care Home in Romsey and Barton Lodge Care Home in New Milton – and reinforce the trust families place in Manucourt Care Homes every day.
Both homes continue to achieve outstanding review scores on carehome.co.uk, the UK’s number one care home review website. Ratings are measured across a wide range of areas that matter most to residents and families, including:
- Facilities
- Care and support
- Cleanliness
- Staff and management
- Activities
- Safety and security
- Rooms
- Food and drink
- Dignity and respect
- Value for money
Outstanding review scores
We are delighted to share just how highly our homes are rated:
Barton Lodge Care Home
- Review score: 9.9 out of 10
- Based on 17 reviews in the last two years
- Average rating: 4.9 out of 5
- Total reviews to date: 70
These scores reflect consistent feedback from families about the kindness and attentiveness of the team, clear communication, and the reassurance that their loved ones are treated with dignity and genuine care.
Woodley Grange Care Home
- Review score: 9.7 out of 10
- Based on 13 reviews in the last two years
- Average rating: 4.9 out of 5
- Total reviews to date: 99
Families frequently highlight the warmth of the team, the supportive atmosphere within the home, and the confidence they feel knowing their loved ones are safe, respected and well cared for every day.
A word from our Director of Operations
Manucourt’s Director of Operations, Rizwan Walji, commented:
“Winning this award for the ninth consecutive year is an incredible honour and a true testament to the dedication and commitment of our team in delivering exceptional care every day.
We are immensely grateful to our residents, their families and friends – your support has been invaluable in helping us achieve this recognition. This award reaffirms that, together, we can accomplish great things, and we look forward to continuing to provide the highest standard of care in the years ahead.”
Looking ahead to 2026
As we move into 2026, our focus remains unchanged: delivering compassionate, high-quality care where residents feel safe, valued and truly at home. We are incredibly proud of our teams and deeply grateful to every resident, family member and friend who has taken the time to share their experiences. Your trust and feedback continue to shape everything we do.
We will continue to listen, learn and invest in our homes and people, ensuring Woodley Grange Care Home and Barton Lodge Care Home remain places where exceptional care is not just promised, but lived every day.
